To address the complex issue of workplace incivility, psychological immaturity, and disruptive behaviors, it’s essential to consider both the root causes and comprehensive solutions. These issues not only threaten productivity but also erode the foundational values of professionalism, mutual respect, and accountability that are crucial for a thriving organizational culture. Through an integration of behavioral science and values-based frameworks, such as Michael R. Frazier’s Effort Mindset and Neuroergology, alongside the foundational principles of Merit, Excellence, and Integrity (MEI), employers can create an environment where civility, resilience, and productivity flourish.

In an era where the workforce is aging but not slowing down, it's critical that our approach to professional development evolves. Currently, 65% of businesses report a decline in workplace etiquette among older employees, underscoring a significant gap in training opportunities. As we gear up for the Business Etiquette Workshop—The Class to Restore Class to the Workplace—it's time to embrace a holistic strategy that values maturity, leverages experience, and ensures that every employee, regardless of age, is equipped for success. Let's champion a workplace culture that fosters growth and respect across all age groups, preparing our seasoned professionals to lead with wisdom and innovation.